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India's Diagnostics Industry

Lab Chains and Hub-and-Spoke

How lab chains use a hub-and-spoke model with collection centres feeding samples to central labs, gaining scale economies over standalone labs.

Lab chains use a hub-and-spoke model.

How it works

  • Collection centres (spokes) take samples.
  • Samples travel to regional or central labs (hubs).
  • Hubs run automated machines at scale.

Scale economies

Big hubs run many tests cheaply, lowering cost per test.

Logistics

Samples must reach labs quickly at the right temperature.

Franchise

Many collection centres are franchised to local partners.

Thyrocare

Thyrocare built a low-price model with a central lab in Navi Mumbai receiving samples by air from across India.

The overnight sample

A blood sample taken in a small town reaches a central lab overnight, with results online the next day.

Thinking every lab tests samples on site

Chains send them to central hubs.

Key takeaways
  • Chains use hub-and-spoke.
  • Hubs gain scale economies.
  • Logistics is critical.
  • Thyrocare used a central lab model.
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