Digital Government in India
Jan Dhan: Bank Accounts for Everyone
How the Pradhan Mantri Jan Dhan Yojana opened tens of crores of bank accounts from 2014, and whether those accounts are actually used.
In August 2014, the government launched the Pradhan Mantri Jan Dhan Yojana, aiming to give every household a bank account.
What the accounts offered
- Zero-balance savings accounts.
- RuPay debit cards with accident insurance.
- Overdraft facilities for eligible account holders.
- Access through bank branches and business correspondents (banking agents).
The scale
The scheme opened over 50 crore accounts, making it one of the largest financial inclusion efforts in history. A majority of account holders are women and many are in rural areas.
From opening to using
Early on, many accounts had zero balance and little use. Over time:
- Direct benefit transfers into accounts increased usage.
- Balances grew.
- Dormancy remained an issue for some accounts.
Impact
According to the World Bank’s Global Findex survey, the share of Indian adults with a bank account rose sharply, to around 80 percent by 2021, one of the fastest increases globally.
Linked schemes
Jan Dhan accounts support:
- PM Jeevan Jyoti Bima Yojana (life insurance).
- PM Suraksha Bima Yojana (accident insurance).
- Atal Pension Yojana.
Challenges
- Access in remote areas.
- Financial literacy.
- Dormant accounts.
- Women’s control over accounts.
A domestic worker in Jaipur opens her first bank account under Jan Dhan. She begins saving small amounts and receives gas subsidies directly. For the first time, she keeps money safely outside her home.
Inclusion requires accounts to be used, accessible and linked to useful services.
- Jan Dhan, launched in 2014, opened over 50 crore accounts.
- Accounts offer zero balance, RuPay cards and insurance.
- Account ownership rose to around 80 percent of adults by 2021.
- Dormancy, access and literacy remain challenges.
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