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The Gig Economy in India

What the Gig Economy Is

Gig work is short-term, task-based work often arranged through apps, such as delivery, ride-hailing and home services.

The gig economy describes work done task by task rather than through a permanent job. Many gigs are arranged through digital platforms.

Examples

Food delivery riders, cab drivers on ride apps, home-service professionals and freelance designers or writers all do gig work.

Platform versus freelance

On a platform, an app matches workers and customers and takes a commission. Freelancers may find clients directly.

Why it grew

Smartphones, cheap data and digital payments made it easy to match customers with workers in minutes.

An evening order

A customer orders dinner on an app, a nearby rider accepts the task and earns a fee per delivery.

Thinking all gig work is low-skilled

Designers, coders and consultants also work as gig workers.

Key takeaways
  • Gig work is task-based.
  • Apps match workers and customers.
  • Platforms charge commissions.
  • It includes both low- and high-skill work.
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