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UPI and Digital Payments in India

Resilience, Limits and Risks

UPI must handle huge volumes reliably, and outages, concentration and limits raise concerns.

A system used by hundreds of millions cannot afford to fail.

Outages

Occasional disruptions have caused inconvenience, and NPCI works to improve capacity.

Limits

Per-transaction and daily limits balance convenience with security.

Concentration

Heavy dependence on a few apps and one network is a risk.

Backup

Cards, cash and alternative apps offer fall-backs.

A dead network

During an outage, a shopper needs a backup payment method.

Depending on one method

Keep alternatives.

Key takeaways
  • Outages occur.
  • Limits protect users.
  • Concentration is a risk.
  • Have backups.
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