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Getting Around India's Cities

The Last-Mile Problem

Why metro and bus ridership suffers when getting to and from stations is hard, and how feeder buses, e-rickshaws and shared autos fill the gap.

The last mile is the trip from a station to home or work.

The problem

  • A metro station may be 1-2 km from destinations.
  • Without easy connections, people drive instead.

Solutions

  • Feeder buses.
  • E-rickshaws and shared autos.
  • Bike and scooter sharing.
  • Good footpaths around stations.

Effect on ridership

Many metros had lower ridership than forecast, partly due to poor last-mile links.

Integration

  • Common fare cards like the National Common Mobility Card (2019).
  • Multimodal planning.

Economics

Public transport is a network: its value depends on how well all links work together.

The e-rickshaw ride

A commuter exits a Delhi metro station and takes a shared e-rickshaw for the final kilometre to work.

Thinking a metro line alone solves commuting

Last-mile connections matter.

Key takeaways
  • The last mile links stations to destinations.
  • Poor links cut metro ridership.
  • E-rickshaws and feeders help.
  • Common cards aid integration.
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