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The Economics of Eye Care

Aravind Eye Care's Model

How Dr G. Venkataswamy founded Aravind Eye Hospital in Madurai in 1976 and used assembly-line efficiency and cross-subsidies to give free surgery to the poor.

Aravind Eye Care System is a famous model.

Founding

Dr G. Venkataswamy (Dr V) founded Aravind in Madurai in 1976 with 11 beds, after retiring.

Assembly line

Inspired partly by McDonald’s, Aravind standardised processes:

  • Surgeons operate on one patient while the next is prepared.
  • Mid-level ophthalmic assistants handle tasks.

Productivity

Aravind surgeons perform far more surgeries per year than the global average.

Cross-subsidy

Paying patients subsidise free or low-cost surgery for the poor, while Aravind stays financially sustainable.

Quality

Outcomes are comparable to rich-country hospitals.

Scale

Aravind treats millions of patients a year across its hospitals.

The two wards

A paying patient chooses a private room while a poor patient gets the same surgery free in a general ward.

Thinking free care can't be sustainable

Aravind uses cross-subsidies.

Key takeaways
  • Dr V founded Aravind in 1976.
  • It uses assembly-line efficiency.
  • Paying patients subsidise free care.
  • Quality matches global standards.
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